At Zuri’s got threads, we inspect every item with care and aim to give honest, detailed descriptions of all our gently used pieces. Because each item is pre-loved, all sales are generally final. However, we understand that things can happen — and we’re open to returns on a case-by-case basis.

If you believe an item’s condition doesn’t match its description, please contact us within 7 business days of receiving your purchase. We’ll work with you to find a fair solution, whether that’s a refund, partial refund, or full return.

We’re here to help you feel good about your purchase — and your experience with us.